RedyRef Newsletter: March 2017


RedyRef enGAGE 360: The Future of Self-Service

RedyRef enGAGE 360 Kiosks

RedyRef’s enGAGE 360 concept pays homage to our vertically-integrated philosophy. As one the few companies that designs, engineers, fabricates, develops software and provides ongoing support of interactive kiosks, we are able to create complete kiosk solutions all in-house, from concept to deployment. And because these kiosks have evolved over time to be complex, digital systems, none of them would be complete without the sum of all these parts.

RedyRef’s engineers and developers are constantly reviewing and updating our range of kiosk enclosures and software platforms as technologies evolve. This includes customizing applications for our clients as required by their specifications, as well as creating fully custom solutions as those needs arise. We invite you to explore our full line of kiosks and software solutions on the newly-redesigned RedyRef.com.

 

VisitorCheck: Self-Service Visitor Management

Visitor Management Software by RedyRef

Lobbies are often the first real touchpoint and physical “first impression” visitors have. Just as a well-designed website is a powerful tool to communicate a brand message, a lobby can do the same in the physical realm. Beyond their image-enhancing capabilities, lobbies also serve as a security checkpoint in an increasingly safety-conscious world.

That’s why we developed VisitorCheck  — the evolution of digital visitor management. This system combines the most important aspects of visitor management in a streamlined, easy-to-use and secure package. The solution is simple: visitors entering the lobby approach the touchscreen, enter their name and mobile number, the kiosk takes a picture of the visitor and then sends a text to the staff member. The staff member receives the text with all the visitor information including their picture. The staff member can respond without downloading an app and the visitor will never see the employee’s mobile number.

Request a proposal to find out how VisitorCheck can help your company streamline the visitor management process.

(Current customers who utilize RedyRef’s legacy visitor management software and wish to migrate to VisitorCheck, please contact us for more information.)

 

Featured Kiosk Project: World War II Memorial

WWII Memorial Kiosk

RedyRef is proud to have been selected to design and deploy the new interactive, outdoor kiosk at the WWII Memorial in Washington, D.C. It features curated information about the memorial, including material from the National Archives, a searchable database of those who served and details about the war and its impact on everyday individuals. Because of its geographic location, the kiosk has been engineered to withstand the elements of rain, snow, and various temperature fluctuations.

 

Featured Blogs

With the release of our new visitor management software, VisitorCheck, we published several articles detailing why moving to a digital visitor management system is often the right choice. You can read the three-part series on our blog via the links below:

 

Human Resources Kiosks

Human Resources Kiosks are Simplifying Employees’ & Employers’ Lives

When we think of interactive, self-service kiosks, what first comes to mind tends to be those that involve foodservice and retail. This is for good reason; these types of digital kiosks are the ones in the news because they are consumer-oriented and have been at the center of controversy (see also: McDonald’s vs. the $15 minimum wage) or are on the very cutting edge of technology (especially in flagship stores like Burberry, Nike and Tommy Hilfiger).

While these consumer-facing kiosks may be sexier, there are plenty of self-service kiosks that don’t get the attention they deserve, including human resources kiosks. Sure, they are more functional than fun, but human resources kiosks work behind the scenes to help companies make their employees’ lives easier from the very start. How?

 

Hiring and Job Application

Companies like Wal-Mart and Target have known for years that interactive human resources kiosks are a great solution to encourage job-seekers to apply for jobs.  These kiosks handle all of the intake information a paper form would, only it can now be conveniently saved to a central database.  That means that if there is no current position available in the store at which an individual applies, they can let the potential employee know of other jobs available in the area, as well as hold on to that information for future hiring purposes. This frees up store managers and HR specialists to handle other important tasks, rather than dealing with the initial intake of paper applications.

 

New-Hire Orientation

Is there a single person who has ever looked forward to this day?  It’s often unnecessarily long, boring and far from self-paced; possibly the least enjoyable way to start the exciting journey of a new job. And let’s face it — often, it has nothing to do with the new job itself. Interactive human resources kiosks allow employees to work through new-hire forms independently without killing trees made from piles of paper. Instead of being handed massive packets of company information, they can read through all of it on the kiosk, and choose to have a paperless version emailed to them for later reference.  Kiosks are also helpful when managing resources for orientations, especially for larger companies.  If there are 50 people starting one week, but only 5 the next, it may not make sense to allocate assign the same number of HR staff to cover it.  Self-service kiosks can take the place of those who would be more productive if left to handle other tasks.

 

Think interactive human resources kiosks and are right for your company’s employees?

Come back next week next week when we’ll continue to discuss their advantages for internal use. If you’ve already decided self-service kiosks are the solution you’ve been looking for, contact RedyRef today at (800) 628-3603 today or request a quote online and we’ll be with you every step of the way to ensure that your self-service kiosk program meets every one of your business’ unique needs and goals.

 

WWII Memorial Kiosk

Interactive Kiosk News by RedyRef

 

World War II Memorial in Washington, D.C. Features New RedyRef Interactive Kiosk

RedyRef is proud to have been selected to engineer and deploy the new interactive, outdoor kiosk at the WWII Memorial in Washington, D.C.  The kiosk features curated information about the memorial, including material from the National Archives, a searchable database of those who served and details about the war and its impact on everyday individuals. The kiosk software and companion mobile app experience were designed by the talented development team at INADEV Corporation.

 

Bexar County, Texas Installs Interactive Kiosks with Free Wi-Fi

The trend toward interactive cities shows no sign of slowing down and isn’t limited only to the biggest metropolises.  In fact, more medium-sized cities are making investments in informational and wayfinding kiosks than ever before.  Bexar County, TX — home to San Antonio and several World Heritage sites —  is the latest in a long line of communities to commit to digital kiosks in their community.  Through the pilot program includes six kiosks to be installed beginning in May 2017, featuring dual 55-inch outdoor displays, dual touch screen, Wi-Fi and USB quick-charge capabilities. Said County Judge Nelson Wolff, “I’m very excited to announce these kiosks. This is another step in the county’s efforts in building a vibrant urban environment and expanding wireless technology for Bexar County residents and visitors.”

 

New Interactive Kiosk Market Report Released

Stratistics MRC recently released a new report covering the global interactive kiosk market.  The key finding is that growth is expected to reach $88.34 billion by 2022 growing at a CAGR of 9.7% during the forecast period beginning in 2015. Some of the biggest drivers for market growth include increased development in retail and entertainment industries, consumer interest in self-service technologies, and rising demand for security-related applications. Retail takes up the largest share of the industry for kiosk market growth, with about 40% of the global share as of 2014. By region, Asia-Pacific is expected to experience the most growth due to kiosks’ use in the service industry, in particular airports and railways.

 

Think interactive kiosks and are right for your company?

We’re happy to help you find out. Contact RedyRef today at (800) 628-3603 today or request a quote online and we’ll be with you every step of the way to ensure that your self-service kiosk program meets every one of your business’ unique needs and goals.