Please select any of the questions below to see their respective answers. If you don't find the question or answer you're looking for, feel free to contact us.
RedyRef is one of the few kiosk companies that do their manufacturing, engineering & design in-house, which gives us a big advantage because we can manage budgets, timelines and quality all under one roof.
RedyRef is one of the few kiosk companies that do their software development & graphic design in-house, which gives us a big advantage because we can manage budgets, timelines and quality all under one roof.
Typically RedyRef requires a specification on your requirements. The more detailed the specification the more accurate we can provide a proposal. We can also assist in designing the kiosk or architect the software if you don’t have a detailed specification. Once we have a design in place we can determine budgets and timelines.
RedyRef has standard stock colors that most kiosks come finished, but we can paint in almost any color, please see this link for available color options (PUT FLASH LINK HERE).
Yes, but some components are more difficult for us to use. For instance we can typically use a computer provided by you as long as the overall size fits into the kiosk. Our engineering team will verify this. Other components like monitors are more difficult because we have mountings pre-fabricated for specific monitors. Either way our engineering team can verify this if you send us the detailed drawing of the hardware.
Yes, RedyRef can install on a nationwide basis. We have install and service technicians strategically placed through the US.
RedyRef has features designed for their kiosks to meet wheelchair ADA compliance, cane sweep ADA compliance and options for Braille keyboards.
Answer: Preferred data connection is dedicated High Speed Internet access using Cat5e with a Modular RJ-45 Male Connector and 36” of cable slack provided at the location indicated on drawing or Data Sheet.
Answer: Customer should provide 120v 15A circuit (or 20A) terminated in a 2”x4” Handy Box w/Duplex receptacle at the location indicated on drawing. Although a dedicated circuit is preferred, a typical system consisting of (1) CPU and (1) Monitor draws approx 5.0 amps and therefore can reside on a shared circuit, if necessary.
Answer: Mounting hardware varies with site environmental/safety conditions and different mounting surfaces (wood, metal, concrete, block, sheetrock, etc). Appropriate mounting hardware is selected and supplied by installer, and should be approved by project architect/engineer. Mounting hardware should be installed in accordance with hardware manufacturer’s instructions. As a guide, any standard building trades hardware (¼” diameter minimum) (screws, anchors, hangers, etc) that are compatible with the site mounting surface is suggested for standard indoor mounting surfaces.