|RedyRef has completed installation of the first interactive wayfinding kiosk at Sarasota-Bradenton International Airport (SRQ) in Manatee County, Florida. The installation features the new H-Series, a 42” touchscreen kiosk that was designed to help travelers find any location within the airport’s footprint. This includes airport gates, restaurants, restrooms, baggage claim and any other services airport visitors may need.
The Sarasota project presented some unique challenges for our design team. One of the primary requirements of the solution was to ensure users did not have to search via keyword or click through multiple screens in order to find the needed information.
Redyref’s team of developers rose to the occasion, designing a deceptively simple user interface capable of effectively housing and organizing many layers of complex information. This one-screen solution features a navigation menu on the left, and a map of the airport on the right, which allows users to simply select an area on the menu with a single touch, and immediately see the chosen area highlighted on the map along with their current airport location.
The kiosk is also easy to maintain by airport employees. Said RedyRef Managing Partner, Will Pymm, “Besides offering travelers an enhanced customer experience, Sarasota’s new wayfinding kiosk was designed to be easily updated or refreshed either via smartphone or computer. We believe this kind of functionality is essential to the success of a kiosk in a busy, at times even chaotic environment, like that found in an international airport.”