Digital Visitor Management as a Best Practice: Part II
This digital world of ours is changing quickly, and that more often than not means figuring out how to adapt to these “new rules” just as fast so as to not fall behind. RedyRef’s team of industrial and computer engineers has spent countless hours immersed in figuring out what’s next for interactive kiosks, and one of the most important concepts on the horizon — and one that’s being adopted quickly — is digital visitor management. Last week, we discussed why visitor management programs well on several levels, but the most significant aspects we covered are how they work to improve the first impression given by a business or other organization, while increasing the security of a building or campus. Today, we’ll talk a little more about exactly how digital visitor management systems achieve these things by taking a closer look at RedyRef’s in-house solution, the enGage platform.
enGAGE visitor management software is typically installed on a self-service kiosk at reception, and registration can be initiated by either an employee or by the visitor, depending on the type of installation that is chosen. This software automates the entire registration process, and can handle anything from a simple “sign-in” to more complex processes such as printing badges with scannable barcodes or notifying employees via email or SMS when a guest has arrived.
enGAGE secure management software is not just effective, but also easy and quick to use, enabling visitors to get what they need and be on their way to their appointment. For most transactions, it takes less than 30 seconds for guests or contractors to register with their information, print and receive their badge or send a text to whomever they are meeting. This is a marked improvement over almost any other analog system. It’s also a massive step forward in terms of security and accuracy. Visitors can be tracked from the time they register until the time they leave, and because the system can be setup to require an ID at sign-in, it is much easier to ensure that those on the premises are who they claim to be.
There are additional considerations that should be weighed before making a decision to move to a digital visitor management system like the one we’ve developed at RedyRef. Come back next week when we’ll continue this discussion and find out more about the enGAGE platform. Meanwhile, if you’ve already decided that a digital lobby is right for your company, the process does not need to be as difficult or complicated as it may first seem. The key to success is partnering with an experienced, vertically-integrated manufacturer like RedyRef. Contact us today at (800) 628-3603 today or request a quote online and we’ll be with you every step of the way to ensure that your program meets every one of your business’ unique needs and goals.ay to ensure that your program meets every one of your business’ unique needs and goals.